F.A.Q

Our Best Western Plus hotel offers a shuttle service between the hotel and CDG airport, terminal 2 TGV station Departure from the hotel: 6.08am - 7.08am - 8.08am - 9.08am Departure from the airport: 6pm - 7pm - 8pm - 9pm Fare: €8 per person You can book your shuttle directly at reception or by calling us before your arrival.

Yes, every time you stay at our unique hotels in France and all over the world, you'll benefit from advantages and earn Rewards points. Then spend them on free nights! 1€ = 12.5 points! Your benefits: free membership, €10 discount all year round on the daily rate at our hotels in France, or €5 on package deals, privileges at over 4,000 hotels in France and abroad, points to collect, E-boutique, exclusive preview offers!

Photocopies can be made at the reception (24 hours a day). Black and white photocopies are free of charge up to 10 pages, beyond that the page is 20 cents. Colour photocopies are 50 cents per page.

You have two options, either via the telephone by dialling *72 and then the time wishes 0630 for 06:30 or by contacting the reception (dial 9 on the room telephone).

This service is available from Monday to Saturday inclusive (except on public holidays). All you have to do is drop off your laundry before 8am at the reception desk in the bag provided and fill in the laundry form (with name and surname) which is in the cupboard in each room. The laundry will be returned the same evening.

Our hotel has an underground or enclosed outdoor car park at a rate of €10 per night. Long-term packages available on request.

Our bar Le Nina is open Monday to Friday from 10:30am to 10:30pm and from 4pm to 10:30pm at weekends. From January 2024, during the trade show period, the bar will remain open until 11:30pm. A boutique is also available in reception 24 hours a day.

The restaurant is open Monday to Friday from 12:00 to 17:30 and then from 18:00 to 22:00. Weekends from 5:30pm to 10pm.

Our buffet breakfast is served from 6:00 am to 10:00 am on weekdays and until 10:30 am on weekends, at a cost of 17€. Our express breakfast includes a hot and cold drink, accompanied by 3 pastries, and is served at the bar or to take away for 7€. It is served from 5:30 a.m. to 12 p.m. You also have the option of breakfast in your room for 19€ until 11 a.m. every morning.

There is a safe in each room, you will find indications on it.

All our rooms have a TV with French and international channels and Canal+.

Room service is available from 6.30am to 10pm on weekdays and from 6.30am to 11am and then from 5pm to 10pm on weekends and public holidays. These times are subject to change. More information at the reception.

All our bathrooms have a hairdryer.

All our rooms are individually air-conditioned.

We have the necessary equipment on request and free of charge.

We have power adapters available for our international customers, as well as phone chargers.

Wi-Fi is free in the rooms.

The hotel has 120 rooms, all of which are of standard categories but with four different bohemian decorations: Style, Music, Literature and Freedom.

Yes, we have disabled access and adapted rooms.

Yes, there is a lift. And some rooms are on the ground floor.

Early check-in and late check-out are possible on request and subject to availability for an additional fee.

Rooms must be vacated by 12 noon but it is possible to do an express check-out to limit the waiting time at check-out or to extend your stay depending on availability. Arrangements are available at the reception.

Check-in is guaranteed at 3pm. However, if you would like to arrive earlier, please contact us to check availability for an early check-in.

We have all the necessary equipment at the hotel reception: toothbrush, toothpaste, sewing kit, comb, nail file, slippers, shower cap, feminine kit...

Pets are allowed at a cost of € 10.00 per night per pet.

The hotel is completely non-smoking.

The hotel has free Wi-Fi in the hotel and a business corner is also available at the reception.

Yes, the reception is at your disposal free of charge if you wish to leave your luggage in a locker.

Our team is multilingual, speaking English, French and Spanish, Italian, Romanian, Portuguese, Bengali,...

The reception is open 24 hours a day. Any questions? Don't hesitate to contact us.