Can I leave my luggage in the luggage room?
Yes, the reception is at your disposal free of charge if you wish to leave your luggage in a locker.
What languages does the reception speak?
Our team is multilingual, speaking English, French and Spanish, Italian, Romanian, Portuguese, Bengali,...
What are the reception hours?
The reception is open 24 hours a day. Any questions? Don't hesitate to contact us.
From what time are the rooms available?
Check-in is guaranteed at 3pm. However, if you would like to arrive earlier, please contact us to check availability for an early check-in.
At what time should the rooms be vacated?
Rooms must be vacated by 12 noon but it is possible to do an express check-out to limit the waiting time at check-out or to extend your stay depending on availability. Arrangements are available at the reception.
Is it possible to check in early?
Early check-in and late check-out are possible on request and subject to availability for an additional fee.
I forgot my toothbrush: what can I do?
We have all the necessary equipment at the hotel reception: toothbrush, toothpaste, sewing kit, comb, nail file, slippers, shower cap, feminine kit...
Is internet access available throughout the hotel?
The hotel has free Wi-Fi in the hotel and a business corner is also available at the reception.
Does the hotel have disabled access and rooms?
Yes, we have disabled access and adapted rooms.
Does the hotel have a lift?
Yes, there is a lift. And some rooms are on the ground floor.
Is the hotel non-smoking?
The hotel is completely non-smoking.
Are pets allowed?
Pets are allowed at a cost of € 10.00 per night per pet.
